Privacy Policy

A&G Roofing

Last Updated: June 23, 2026

This Privacy Policy describes how A&G Roofing collects, uses, stores, and protects personal information when you visit our website, submit a form, use our chat widget, request a quote, contact us by phone, email, or SMS/text message, or use our roofing services.

We use your Personal Data to respond to inquiries, provide roofing services, schedule estimates and appointments, communicate with you, improve our services, and operate our business.

By using our website, submitting your information, or communicating with A&G Roofing, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The following definitions have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Company, referred to as either "the Company," "We," "Us," or "Our," refers to A&G Roofing.

Device means any device that can access the Service, such as a computer, cellphone, tablet, or other digital device.

Personal Data means any information that relates to an identified or identifiable individual.

Service refers to the A&G Roofing website, advertisements, quote forms, contact forms, chat widget, SMS/text messaging services, phone communications, email communications, and roofing services.

Service Provider means any person or company that processes information on behalf of A&G Roofing to help operate the Service, provide customer support, manage communications, analyze website usage, or perform other business support services.

Usage Data refers to data collected automatically when using the Service, such as website pages visited, browser type, device type, approximate location, IP address, and the date and time of a visit.

You means the individual accessing or using the Service, or the company or legal entity on behalf of which the individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

First and last name

Email address

Phone number

Service address or property location

City or area of service

Details about your roofing issue, project, or service request

Photos, notes, files, or messages you submit

Appointment preferences

Communication preferences

SMS/text messaging consent

Any other information you choose to provide through our website, forms, chat widget, phone calls, emails, SMS/text messages, or other communications

We may also collect basic website usage information, such as pages visited, browser type, device type, IP address, referring website, general interaction data, and similar information through cookies, analytics tools, or similar technologies.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including operating our website, quote forms, chat widget, and customer communication systems.

To respond to your inquiries, quote requests, service requests, and appointment requests.

To schedule estimates, inspections, roofing appointments, repairs, replacements, and related services.

To contact you by email, telephone, SMS/text message, or other equivalent forms of communication regarding your inquiry, estimate, appointment, roofing project, customer support request, or service update.

To send appointment confirmations, reminders, quote follow-ups, project updates, customer support messages, and review requests.

To send marketing or promotional messages only where you have opted in or where permitted by law.

To manage your requests and provide customer support.

To improve our website, services, advertising, customer experience, and internal business operations.

To maintain business records, comply with legal obligations, resolve disputes, and protect the rights and property of A&G Roofing.

We may use trusted Service Providers to help us operate our website, manage communications, schedule appointments, provide customer support, analyze website performance, host data, and provide SMS/text messaging services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

Retention of Your Personal Data

A&G Roofing will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy.

We may retain and use Personal Data as necessary to respond to inquiries, provide services, schedule appointments, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our business.

Usage Data may be retained for internal analysis, website performance review, security, and service improvement purposes.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at A&G Roofing’s operating offices and in other places where our Service Providers are located.

This means your information may be transferred to and maintained on computers located outside of your city, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

By submitting your information to A&G Roofing, you agree to this transfer, storage, and processing.

A&G Roofing will take reasonable steps to help ensure that your data is treated securely and in accordance with this Privacy Policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

Disclosure of Your Personal Data

Law enforcement

Under certain circumstances, A&G Roofing may be required to disclose Personal Data if required to do so by law or in response to valid legal requests by public authorities, such as a court, government agency, or legal process.

Other legal requirements

A&G Roofing may disclose Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation

Protect and defend the rights or property of A&G Roofing

Prevent or investigate possible wrongdoing in connection with the Service

Protect the personal safety of users of the Service or the public

Protect against legal liability

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for aggregators and providers of the Text Message services.

Security of Your Personal Data

The security of your Personal Data is important to A&G Roofing. We use reasonable administrative, technical, and organizational safeguards to help protect personal information.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use reasonable means to protect your Personal Data, we cannot guarantee absolute security.

Links to Other Websites

Our Service may contain links to other websites that are not operated by A&G Roofing. If you click a third-party link, you will be directed to that third party’s site.

We strongly recommend reviewing the Privacy Policy of every website you visit.

A&G Roofing has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Changes to this Privacy Policy

A&G Roofing may update this Privacy Policy from time to time. We will notify users of changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

This Privacy Policy was last updated on June 23, 2026.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

A&G Roofing

12509 80 St NW

Edmonton, AB T5B 2P9

Phone: (855) 812-8463

Email: [email protected]

12509 80 St NW, Edmonton, AB T5B 2P9